Privacy Policy

Your Data

We respect the privacy of our users and their client data. All user information contained within the Audits you may use or build on the GoAudits are governed by our Terms of Service. Although GoAudits owns the data storage, databases and the GoAudits portal, you retain all rights to your data.

We will also not utilize your data in our databases to compete with you, market to your clients, advertise to, or contact them for any other means of profit.

What We Collect

We collect the e-mail addresses and certain personally identifiable information of those who communicate with us via e-mail or register with us to open an “Account”. We also collect certain aggregate information regarding which pages users access or visit, and information volunteered by the users (such as any surveys GoAudits might conduct and/or site registrations).

When you register on the GoAudits site we ask for the following information: your name, email address, phone number, billing address and credit card information. Those who sign up for the free account are not required to enter a name, billing address or credit card, only email information. Users of the GoAudits site also have the option to provide their company’s name, logo, location name, longitude and latitude they are located in to further personalize their Account.

GoAudits may also collect and analyze from visitors and users certain information regarding the use of the GoAudits Site and services available therein. Information collected may include but is not limited to web site traffic volume, frequency of visits, type and time of transactions, type of browser and operating system, etc.

Use of Information

We may use personal information to provide the Services you’ve requested, including services that display customized forms. We may also use personal information for auditing, research and analysis to operate and improve the GoAudits site. We may use third parties to assist us in processing your personal information, and we require that such third parties comply with our Privacy Policy and any other appropriate confidentiality and security measures. We may use certain other information collected from you to help diagnose technical problems, administer the GoAudits site, and improve the quality and types of services delivered. We may provide non-identifying and aggregate usage and volume statistical information derived from the actions of our visitors and Account holders to third parties in order to demonstrate the value we deliver to users.

The information we collect is not shared with or sold to other organizations for commercial purposes, except to provide products or services you’ve requested, when we have your permission, or under the following circumstances:

  1. If it becomes necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of the Terms of Service, or as otherwise required by law; or
  2. If GoAudits is acquired by or merged with another company. In this event, GoAudits will notify you before information about you is transferred and becomes subject to a different privacy policy.
  3. By providing the phone number during sign-up, users acknowledge the potential for call communication as part of the terms and conditions.
  4. When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.

Data

Our computer systems are currently based in the Amazon Web Services Data Centre, United States, so your personal data will be processed by us in the Amazon Servers. As a visitor from outside the United States, by using the Site you agree to this privacy policy and you consent to the transfer of all such information to the United States and to the processing of that information as described in this privacy policy.

Cookies

A cookie is a small amount of data, which often includes an anonymous unique identifier, which is sent to your browser from a web site’s computers and stored on your computer’s hard drive. Cookies are required to use the GoAudits Site. We use cookies to assist in delivering the Service and to provide a positive and personalized user experience. Our persistent and session ID cookies are used to identify unique visitors to our sites and to provide you with easy access to your files. If you have your browser set to reject cookies, your usage of the Service and GoAudits Site is likely to be interrupted.

Security

GoAudits has implemented processes intended to protect user information and maintain security of data. Each Account holder is assigned a unique user name and password, which is required to access their Account. It is each user’s responsibility to protect the security of his or her login information. We have used all the security features from AWS servers means these safeguards help prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of data, but NO GUARANTY CAN BE MADE THAT YOUR INFORMATION AND DATA WILL BE SECURE FROM INTRUSIONS AND UNAUTHORIZED RELEASE TO THIRD PARTIES.

Cancellation or Termination of the Account

If you choose to cancel your Account and leave the GoAudits Service or your Account is terminated because of your breach of the Terms of Service, please be aware that GoAudits may for a time retain residual information in our backup and/or archival copies of our database. We will make reasonable commercial efforts to delete your information as soon as reasonably practical.

Sharing and Disclosure of Information GoAudits does not sell or rent your Personal Information to marketers or third parties.

We may share your Personal Information with trusted third parties who are integral to the operation of our Website and Services including GoAudits partners, payment processors, verification services, as well as any third parties that we have authorized to receive your Personal Information.

We may store your Personal Information in locations outside the direct control of GoAudits, for instance, on servers or databases co-located with hosting providers.

We may disclose your Personal Information to law enforcement, government officials, or other third parties if we are compelled to do so by subpoena, court order or other legal process, we must do so to comply with laws, statutes, rules or regulations, or we believe in good faith that the disclosure is necessary to prevent physical harm or financial loss, to report suspected illegal activity, or to investigate violations of our terms and conditions.

In addition, in the event of a merger, acquisition, reorganization, bankruptcy, or other similar events, certain information in our possession may be transferred to our successor or assign.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Accessing and Updating Personal Information

When you use the GoAudits site, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. You may update your Account information by logging into your Account. When requests come to GoAudits with regard to personal information, we ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup servers), or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort.

Changes to this Policy

GoAudits may periodically update this policy. We will notify you about significant changes in the way we treat personal information by posting a prominent notice on the GoAudits Site and possibly sending a notice to the primary email address specified in your Account. We do not intend to reduce your rights under this Policy without your explicit consent, and we expect most such changes will be minor. Each version of this Policy will be identified at the bottom of the page by its effective date.

Compliance governance

GoAudits is ISO27001:2013, SOC 2 Type and GDPR compliant. Any user consuming any type of services provided by GoAudits can escalate or raise their complaints or grievances to compliance@goaudits.com. GoAudits team will respond to your concern within 24-72 hours.

Questions

Any questions about this Privacy Policy should be addressed to support@GoAudits.com